Having good communication skills in the workplace is about being able to convey information to people clearly and simply, in a way that means that things are understood and done. It's about transmitting and receiving messages clearly and being able to read to your audience.
In your Company: What characterizes an efficient communication?
Having good communication skills in the workplace is about being able to convey information to people clearly and simply, in a way that means that things are understood and done. It's about transmitting and receiving messages clearly and being able to read to your audience.
In your Company: What characterizes an efficient communication?
From my experience a good communication can be supported by implementing usefull tools to support the company's processes. If every participant of the process knows which role he/she is playing, a good communication can happen with simply forwarding work packages inside the internal tools the company is using.
Of course by using these kind of tools for communcating a training for the staff is needed, but in the long run it will be more efficient because most of the e-mail traffic will decease, so the amount of recieved mails will go down and overseeing certrain mails will not happen that often. Furthermore an overview over tasks that should be done is given on one sight in such tools.
In addition to understanding, it is important to have a clear address and thus a clear responsibility. In short: reaching the right contact person directly. In order to shorten distances, a well-structured flat hierarchy is also helpful in keeping distances as short as possible.
We emphasize that what most characterizes efficient communication is: the quality of the message, using the best tool and adapting to people.
Now, how important is the context (company) in having the best possible communication? How do organizational culture or social climate affect communication? Culture and climate, facilitate communication skills?
Of course, the content needs to be right but the way how information is presented is even more importand and will eventually also influence the success of the desired outcome of the speech.